January 1, 2010, Newsletter Issue #294: I can't close sales
Tip of the Week
Closing sales means getting close and personal. If you are having problems in closing sales, don't be afraid to ask for an honest opinion from a potential customeras to why they won't buy from you. Often times we just didn't ask for the sale. Asking open ended questions such as "would you like that shipped overnight or ground" "do you want a net 30 invoice?" "I can deliver the product by Friday, does that work with your schedule?" Don't give your buyers a chance to say no or wait later to buy. If a customer walks away, you might have lost the transaction and given an opportunity for a competitor to step in.
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