I can't close sales
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I can't close sales
Closing sales means getting close and personal. If you are having problems in closing sales, don't be afraid to ask for an honest opinion from a potential customeras to why they won't buy from you. Often times we just didn't ask for the sale. Asking open ended questions such as "would you like that shipped overnight or ground" "do you want a net 30 invoice?" "I can deliver the product by Friday, does that work with your schedule?" Don't give your buyers a chance to say no or wait later to buy. If a customer walks away, you might have lost the transaction and given an opportunity for a competitor to step in.
Comments
6/2/2009 10:57:15 AMTony Dimech said:
"do you want a net 30 invoice?" is not an 'Open Question' There are only two answers to this, Yes or No!
6/28/2009 4:07:48 PM
Alina said:
Making things easy for the client is crucial but that is not my problem. My problem is shyness.
10/15/2009 2:36:29 PM
Joe D'Ambra said:
This is indeed sound advice.
As long as questions appear like questions and not an interrogation experience, keep on asking. You cannot answer a person's needs unless you find out what their needs are, and that is done through probing or questioning.
Joe D'Ambra
www.basicsofsales.com
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