November 7, 2008, Newsletter Issue #277: Are you a customer?

Tip of the Week

Customers are people just like you and me. We have many similarities (we all need your product), and we are all different (I like coffee, you won´t touch the stuff). Being able to adjust your stature and behavior to others in subtle ways will make them feel more comfortable doing business with you.

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Sherril Steele-Carlin