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You need to measure your performance as you go up the ladder. Keep a chart and mark each step upward, or backward. When you discover something that takes you one step higher, focus on using that to get you one step higher. We all find things that work extremely well for us. Use those to your advantage. We also discover things that can lose a sale for us. When we measure, we learn what works and what doesn't work and can develop those things that do work.
|Jennifer Mathes, Ph.D.|